GENERAL TERMS AND CONDITIONS – VOUCHERS

These General Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) of Amenity Resorts
s.r.o., with its registered office at Ratajova 1113/8, Prague 4 – Kunratice, Postal Code 148 00, Company ID No.: 276 50 626,
registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 121600 (hereinafter
also referred to as the “Seller”), govern the terms and conditions for the purchase of the Seller’s Vouchers through the Seller’s online
shop, including the procedure for entering into a Purchase Agreement between the Seller and the Customer,
their respective rights and obligations arising from or in connection with the Purchase Agreement, and the procedure and conditions
for the use of a purchased Voucher. These Terms and Conditions further include complaint-handling terms, delivery and
payment terms, and information concerning the provision and protection of personal data and out-of-court dispute resolution,
including commercial communications.
The operator of the online shop available at https://eshop.amenity.cz and the provider of services
paid for by means of a Voucher is:
Amenity Resorts s.r.o., with its registered office at Ratajova 1113/8, Prague 4 – Kunratice, Postal Code 148 00, Company ID No.:
276 50 626, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No.
121600
Contact details:
Address for service: Ratajova 1113/8, Prague 4 – Kunratice, Postal Code 148 00
E-mail: obchod@amenity.cz
The above details shall also serve as the contact details for handling matters under these Terms and Conditions
and the applicable legislation concerning, in particular, the purchase and redemption of Vouchers and the operation of the online
shop.
These Terms and Conditions are published on the website https://eshop.amenity.cz. By submitting an Order
within the meaning of these Terms and Conditions, the Customer confirms that the Customer has familiarised themselves with their
contents (the Seller’s pre-contractual information and the information provided on the Website form an integral part of these Terms and Conditions),
that the Customer expressly and unreservedly agrees to them in the wording valid and effective
at the time the Order is submitted within the meaning of these Terms and Conditions. These Terms and Conditions
form an integral part of the Purchase Agreement.

1. INTRODUCTORY PROVISIONS

For the purposes of these Terms and Conditions, the terms set out below shall have the meanings assigned to them in this provision:
Purchase Agreement means an agreement entered into between the Customer and the Seller, the subject matter of which is
the Seller’s obligation to deliver a Voucher to the Customer and the Customer’s obligation to pay the agreed price for the Voucher
under the terms and conditions stipulated in the Purchase Agreement and these Terms and Conditions;
Customer means a person who is interested in purchasing a Voucher and/or has purchased a Voucher;
Voucher Holder means a person who lawfully has the Voucher at their disposal and redeems it, or
presents it to the Provider for the purpose of paying for the Provider’s Performance, and such person may be
different from the Customer;
Seller means Amenity Resorts s.r.o., with its registered office at Ratajova 1113/8, Prague 4 –
Kunratice, Postal Code 148 00, Company ID No.: 276 50 626, registered in the Commercial
Register maintained by the Municipal Court in Prague, Section C, File No. 121600;
Provider means the Seller;
Provider’s Performance means the provision of services by the Provider, namely services offered
by the Provider at its Amenity Resorts properties or Hotel Bouda Helena, as selected by the Voucher Holder, pursuant to a Service Agreement entered into between the Voucher Holder and the Provider;
Service Agreement means an agreement entered into between the Voucher Holder and the Provider,
the subject matter of which is the Provider’s Performance;
Consumer means any natural person who, outside the scope of their business activity or outside
the independent practice of their profession, enters into a Purchase Agreement with the Seller or otherwise
deals with the Seller;
Value Voucher and Discounted Voucher mean documents issued by the Seller in electronic form which enable the Voucher Holder to pay in full or in part for the Provider’s services up to the amount of the Voucher’s nominal value (except in the case of a Discounted Voucher, as further specified below), while
the Voucher Holder shall agree the provision of the selected services with the Provider under
a Service Agreement.

The purchase of a Value Voucher does not constitute the purchase of a specific service, but solely
a monetary value that may be applied towards payment for the above services during the Voucher’s period of validity
(two years from the date of purchase). The prices of the Provider’s services may
change during the Voucher’s period of validity. The nominal value of a Value Voucher may be selected freely by the Customer (subject to a minimum value of CZK 1,000). The Voucher value may be used to pay for accommodation, wellness services, activities, rental services, or lunch or dinner at the restaurants of Amenity Hotels & Resorts and Hotel Bouda Helena. A Value Voucher does not have to be redeemed in a single transaction, may be used across different dates and resorts, and may be redeemed progressively until its total value has been exhausted.

The purchase of a Discounted Voucher constitutes the purchase of a predefined service. The value of the Discounted Voucher may be used to pay for accommodation together with a defined package of services during specified months and on specified days, within the Voucher’s period of validity (two years from the date of purchase). The value of a Discounted Voucher is predefined by means of a list of the services included. A Discounted Voucher is valid only at the selected resort, and the defined services represented by its value must be redeemed in a single transaction.
Services means accommodation, catering services depending on the resort, access to swimming pools and wellness facilities, bowling, and other sports activities provided at the individual resorts in accordance with the Provider’s current offering at the relevant resort.
A Voucher shall contain, in particular, the designation of the Services covered by the Voucher, including the type of Voucher, the Provider’s details, the date on which the Voucher expires, and the Voucher’s unique numerical code;
Voucher Price has the meaning assigned to it in paragraph 3.1 of Article 3 of these Terms and Conditions;
Civil Code means Act No. 89/2012 Coll., the Civil Code, as amended;
GTC means the general terms and conditions governing accommodation at the individual resorts operated by the Provider, available at https://eshop.amenity.cz/vseobecne-obchodni-podminky/, or, as applicable, the terms stipulated by the Provider for the use of other services (such as visitor rules).

Website means the Seller’s website available at https://eshop.amenity.cz;
1.2 The Seller’s pre-contractual information for Consumers:
a) the costs of means of distance communication do not differ from the basic rates charged by the Customer’s internet or telephone service provider; the Seller does not charge any additional fees;
b) the Consumer has the right to withdraw from the Purchase Agreement under the conditions, within the periods and in accordance with the procedure set out in Article 5 of these Terms and Conditions;
c) in the event of withdrawal from the Purchase Agreement, the Voucher shall be invalidated; the Customer shall bear no costs associated with
returning the Voucher, as the Voucher is not physically returned;
d) the Consumer may address a complaint to the supervisory or state oversight authorities specified, in particular, in Article 6 of these Terms and Conditions.

1.3 Where the Customer or the Voucher Holder is a Consumer, any relationships, rights and obligations arising from the Purchase
Agreement and the redemption of the Voucher which are not expressly governed by these Terms and Conditions shall be governed by the Civil
Code, as amended, and Act No. 634/1992 Coll., on Consumer Protection, as
amended (hereinafter also referred to as the “Consumer Protection Act”). Where the Customer
or the Voucher Holder is a person other than a Consumer, any relationships, rights and obligations not expressly governed by these
Terms and Conditions shall be governed by the Civil Code. The foregoing shall apply mutatis mutandis to relationships arising from the Service
Agreement, provided that relationships arising in connection with its conclusion or resulting from the Service Agreement
shall be governed by the applicable separate general terms and conditions (GTC).

1.4. These Terms and Conditions further govern the rights and obligations of the parties when using the Website
and other related legal relationships.

1.5. Where the Purchase Agreement regulates a matter addressed by these Terms and Conditions differently, such
divergent provisions shall prevail over the corresponding provisions of these Terms and Conditions.

1.6. The Purchase Agreement and these Terms and Conditions are drawn up in the Czech language. The Purchase Agreement may be entered into
only in the Czech language, unless the Seller and the Customer agree otherwise.

1.7 The concluded Purchase Agreement shall be archived in electronic form by the Seller, who shall enable
the Consumer to access it.

1.8 The Seller may amend or supplement these Terms and Conditions. This provision shall not
affect rights and obligations arising during the period of validity and effectiveness of the previous version of these Terms and Conditions.

2. VOUCHER ORDER, CONCLUSION OF THE PURCHASE AGREEMENT AND DELIVERY OF THE VOUCHER

2.1 The Customer shall place an order for a Voucher redeemable for accommodation and services at Amenity Resorts or Hotel Bouda Helena (hereinafter referred to as the “Order”) and pay for it by being redirected to the payment gateway through the shopping cart (https://eshop.amenity.cz/kosik/) available on the website https://eshop.amenity.cz. Information concerning the individual technical steps leading to the placement of the Order is also apparent from the Website.

2.2 In the first step, the Customer shall select the type of Voucher – a Value Voucher or a Discounted Voucher. In the case of a Value Voucher, the Customer shall select the Voucher value in the second step. In the following step, the Customer shall select a Voucher design and may add a personal message. In the final step, the Customer shall enter their contact details and confirm their agreement with these Terms and Conditions. Before submitting the Order, the Customer must verify the correctness and completeness of
the data entered at the individual steps. The data stated in a submitted Order shall be deemed correct and
binding. The Customer must notify the Seller of any change thereto without undue delay by e-mail sent to
the address specified in the introductory section of these Terms and Conditions. The Customer shall submit the Order by clicking
the “Submit Order” button. Upon submission, the Order shall be binding on the Customer. The Seller informs
the Customer that the Order is placed without selecting a method of delivery or payment, as Vouchers are always delivered
by e-mail to the address stated by the Customer in the Order, and payment of the Voucher
Price is always made online by payment card.
In the second step, the Customer shall be prompted to pay the Voucher Price through the payment
gateway (see Article 3 of these Terms and Conditions), following the instructions
provided on the Website. The Customer shall receive confirmation of successful payment of the Voucher Price
by e-mail sent to the e-mail address stated in the Order. Within 72 hours of successful payment, the Customer shall also receive an invoice for the purchased Voucher.
If payment of the Voucher Price is unsuccessful or the Voucher Price is otherwise not paid, the Order
shall be cancelled and a new Order must be placed. The Customer shall be informed thereof immediately
through the Website.

In the case of a Discounted Voucher, the Customer shall, in the second step, select the resort for which the Discounted Voucher is to be issued or designated for use. In the following step, the Customer shall select a Voucher design and may add a personal message. In the final step, the Customer shall enter their contact details and confirm their agreement with these Terms and Conditions. Before submitting the Order, the Customer must verify the correctness and completeness of the data entered at the individual steps. The data stated in a submitted Order shall be deemed correct and binding. The Customer must notify the Seller of any change thereto without undue delay by e-mail sent to the address specified in the introductory section of these Terms and Conditions. The Customer shall submit the Order by clicking the “Submit Order” button. Upon submission, the Order shall be binding on the Customer. The Seller informs the Customer that the Order is placed without selecting a method of delivery or payment, as Vouchers are always delivered by e-mail to the address stated by the Customer in the Order, and payment of the Voucher Price is always made online by payment card.
In the next step, the Customer shall be prompted to pay the Voucher Price through the payment
gateway (see Article 3 of these Terms and Conditions), following the instructions
provided on the Website. The Customer shall receive confirmation of successful payment of the Voucher Price
by e-mail sent to the e-mail address stated in the Order. Within 72 hours of successful payment, the Customer shall also receive an invoice for the purchased Voucher.
If payment of the Voucher Price is unsuccessful or the Voucher Price is otherwise not paid, the Order
shall be cancelled and a new Order must be placed. The Customer shall be informed thereof immediately
through the Website.

2.3 Upon payment of the Voucher Price, the Customer shall be informed immediately of the acceptance and processing of the Order
on the Website from which the Order was submitted and by e-mail
sent to the e-mail address stated in the Order. This step shall constitute the Seller’s acceptance
of the Order.

2.4 The Voucher shall be issued as of the date on which the Voucher Price is paid. No later than 24 hours after payment of the Voucher Price, the Customer shall be sent, by the e-mail referred to in the preceding paragraph 2.3, a link enabling the Customer to download the Voucher in electronic PDF format. Delivery to the Customer of the e-mail containing the link for downloading the Voucher in PDF format shall constitute delivery of the Voucher. The costs associated with delivery of the Voucher shall be borne by the Seller.

2.5 The Purchase Agreement shall be concluded upon delivery to the Customer of the Seller’s acceptance of the Order pursuant to paragraph 2.3 of this Article 2. The Purchase Agreement shall consist of the Order and the acceptance of the Order, and these Terms and Conditions shall also form part of the Purchase Agreement. The Seller shall archive the Purchase Agreement in electronic form, and it shall not be accessible to unauthorised third parties, except where disclosure is required by law or for archival purposes. The Purchase Agreement shall be made available to the Customer at any time upon request.

2.8 The Customer acknowledges that, pursuant to Section 1726 of the Civil Code, the Seller excludes the conclusion of a Purchase Agreement unless
all of its elements required by the Civil Code have been agreed.

3. PRICE AND PAYMENT TERMS

3.1 The price of a Value Voucher shall be an amount equal to the nominal value of the Voucher selected by the Customer in the Order in accordance with these Terms and Conditions. The Voucher Price shall become due upon submission of the Order through the Website, and the Customer’s obligation to pay the Voucher Price shall be discharged when the relevant amount is credited to the Seller’s account.

The price of a Discounted Voucher shall be predetermined on the basis of the selected resort and shall not represent a nominal monetary value, but rather a package of accommodation and services to which the Customer shall be entitled at the selected resort under that type of Voucher.
3.2 The Customer shall pay the Voucher Price before delivery of the Voucher by cashless payment through the payment
gateway using a payment card. Payment processing is provided by the Seller’s contractual partner.
Sensitive data entered by the Customer into the online banking system are protected by
the banks’ payment gateways and are not made available to third parties. Payment processors receive only
the transaction information communicated to them by the bank in connection with the submitted transaction.

3.3 Any costs incurred by the Customer in connection with the use of means of distance communication for the conclusion of the Purchase Agreement
(internet connection costs and telephone charges) shall be borne by
the Customer. Costs associated with payment of the Voucher Price pursuant to paragraph 3.2 of this Article 3 shall be borne by
the Seller.

4. PROCEDURE AND CONDITIONS FOR REDEEMING A VOUCHER – VALUE VOUCHER AND DISCOUNTED VOUCHER

VALUE VOUCHER

4.1 A Value Voucher may be used for the progressive redemption of any services offered by the Provider at its Amenity Resorts properties or Hotel Bouda Helena, as selected by the Voucher Holder, at any of the Provider’s establishments that provide the requested service. An indicative overview of the services offered by the individual establishments of the Provider may be found, in particular, on the Websites. The Provider’s Performance, i.e. the provision of the services referred to in this paragraph 4.1, shall constitute a separate legal relationship between the Voucher Holder and the Provider and shall be governed by the Service Agreement, of which the GTC form an integral part.

4.2 In accordance with the GTC, the Voucher Holder shall order the selected service or reserve the relevant date and scope of services, either by telephone or through the electronic booking form available on the Websites www.amenity.cz or www.hotel-bouda-helena.cz, or by other means, including in person or by e-mail. Any order for the Provider’s Performance must state that the Voucher is to be redeemed and must include the Voucher’s unique numerical code and nominal value; when placing an order through the Website, this information shall be entered in the notes field or otherwise in accordance with the instructions provided there.

4.3 A Voucher may be used, meaning redeemed with the Provider and the relevant service received using the Voucher,
only before the expiry of its period of validity, which is two years from the date of issue. The expiry date
is stated on the Voucher. If the Voucher Holder fails to use the Voucher during its
period of validity, all rights and obligations associated with the Voucher shall expire upon the expiry of that period, without any entitlement to a refund of
the Voucher Price or any other performance.

4.4 A Voucher may be redeemed progressively. Services may be purchased using the Voucher where the price is lower than,
equal to or higher than the nominal value of the Voucher. If the price of the service is lower than the nominal
value of the Voucher, the difference shall remain as a credit balance on the Voucher, and the Customer may use the remaining value in connection with another booking at a different resort and on a different date. Any amount by which the price of the service exceeds the nominal value of
the Voucher shall be paid by the Voucher Holder in the manner agreed with the Provider and in accordance with the GTC.

4.5 After receiving the Voucher, the Customer shall print it. In printed form, the Voucher is transferable and
may be transferred to another person, as it is not issued to a specifically named person. A Voucher Holder who redeems it with
the Provider shall have the same rights as the Customer, except for the right to withdraw from the Purchase Agreement and
the right to exercise rights arising from defective performance under the Purchase Agreement, which vest exclusively in the Customer.

4.6. A Voucher may not be exchanged for cash. A Voucher may not be combined with other vouchers.

4.7. Upon delivery of the Voucher, the Customer or, as applicable, the Voucher Holder shall assume responsibility for its loss,
theft or damage, and any entitlement to redeem the Voucher shall lapse in such cases.

4.8. Where a Voucher relates to a service the provision of which is, under applicable law or the Provider’s terms,
conditional upon attainment of a specified age or possession of a particular qualification, the Voucher may be redeemed only by
a person who satisfies such conditions. Otherwise, the Provider shall be entitled to refuse
the Voucher.

4.9. As the Voucher relates to the provision of services, by accepting these Terms and Conditions the Customer expressly agrees, pursuant to Section 1823 of the Civil Code, that such services may be provided by
the Provider before the expiry of the period for withdrawal from the Purchase Agreement.

DISCOUNTED VOUCHER

4.10. A Discounted Voucher may be used for a one-time redemption of clearly defined services offered by the Provider at its Amenity Resorts properties or Hotel Bouda Helena, as specified in the purchased Voucher. The Provider’s Performance, i.e. the provision of the services referred to in paragraph 4.11, shall constitute a separate legal relationship between the Voucher Holder and the Provider and shall be governed by the Service Agreement, of which the GTC form an integral part.

4.11. A Discounted Voucher may be used, meaning redeemed with the Provider and the relevant service received using the Voucher, only before the expiry of its period of validity, which is two years from the date of issue. The expiry date is stated on the Voucher. If the Voucher Holder fails to use the Voucher during its period of validity, all rights and obligations associated with the Voucher shall expire upon the expiry of that period, without any entitlement to a refund of the Voucher Price or any other performance.

4.12. A Discounted Voucher may be redeemed only once. Only the predefined services clearly described on the Voucher for the selected resort may be redeemed using the Voucher. The Customer may receive the services only at the selected resort and during the dates and on the days predefined according to the resort type and the applicable period.

4.13. After receiving the Voucher, the Customer shall print it. In printed form, the Voucher is transferable and
may be transferred to another person, as it is not issued to a specifically named person. A Voucher Holder who redeems it with
the Provider shall have the same rights as the Customer, except for the right to withdraw from the Purchase Agreement and
the right to exercise rights arising from defective performance under the Purchase Agreement, which vest exclusively in the Customer.

4.14. A Voucher may not be exchanged for cash. A Voucher may not be combined with other vouchers.

4.15. Upon delivery of the Voucher, the Customer or, as applicable, the Voucher Holder shall assume responsibility for its loss, theft or damage, and any entitlement to redeem the Voucher shall lapse in such cases.

4.16. Where a Voucher relates to a service the provision of which is, under applicable law or the Provider’s terms,
conditional upon attainment of a specified age or possession of a particular qualification, the Voucher may be redeemed only by
a person who satisfies such conditions. Otherwise, the Provider shall be entitled to refuse
the Voucher.

4.17. As the Voucher relates to the provision of services, by accepting these Terms and Conditions the Customer expressly agrees, pursuant to Section 1823 of the Civil Code, that such services may be provided by
the Provider before the expiry of the period for withdrawal from the Purchase Agreement.

5. TERMINATION OF THE CONTRACTUAL RELATIONSHIP ESTABLISHED BY THE PURCHASE AGREEMENT

5.1 The contractual relationship established by the Purchase Agreement may be terminated by agreement between the Seller and the Customer or
by withdrawal from the Purchase Agreement by the Seller or the Customer on grounds provided for by
the Civil Code. Termination of the contractual relationship shall result in invalidation of the Voucher, which
the Seller shall carry out, in the case of termination by agreement, as of the agreed termination date and, in the case of withdrawal, as of
the date on which the Purchase Agreement is cancelled.

5.2 Withdrawal from the Purchase Agreement shall cancel the Purchase Agreement from the outset, and the Purchase Agreement shall be treated as though it had never
been concluded. In such event, the Seller shall refund the Voucher Price paid by the Customer
within 14 days of withdrawal from the Purchase Agreement, using the same method by which it was
received from the Customer, unless the Customer specifies another method. In addition to the methods stated above, the Seller may
always refund the funds by transfer to a bank account specified by the Customer or to the account from which
the funds were remitted in payment of the Voucher Price, unless the Customer specifies another account within five days of withdrawal from the Purchase
Agreement. By accepting these Terms and Conditions, the Customer consents to the transfer of funds in accordance with the preceding sentence, provided that
no additional costs are thereby incurred by the Customer.

5.3 Withdrawal from the Purchase Agreement must be made in writing. For the purposes of these
Terms and Conditions, communication by electronic mail to the e-mail address specified in the introductory section of these Terms and Conditions shall also be deemed to satisfy the written-form requirement. The
withdrawal form available here may be used for withdrawal from the Purchase Agreement.

5.4 Pursuant to Section 1829 of the Civil Code, a Consumer shall also have the right to withdraw from the Purchase Agreement
within 14 calendar days of delivery of the Voucher (pursuant to paragraph 2.6 of Article 2), without stating any reason
and without incurring any penalty, unless paragraph 5.6 of this Article applies. To comply with the period for
withdrawal from the Purchase Agreement, it shall be sufficient for the notice of withdrawal to be sent before the expiry of
the period specified in the preceding sentence.

5.5 A Customer who is not a Consumer shall not have the right to withdraw from the Purchase Agreement under the preceding paragraph 5.4 and may withdraw from it only where permitted by the Civil Code.

5.6 If a Voucher is redeemed with the Provider within 14 days of its receipt in accordance with these Terms and Conditions, the Consumer shall thereby lose the right to withdraw from the Purchase Agreement.

6. CLAIMS, RIGHTS ARISING FROM DEFECTIVE PERFORMANCE, AND INFORMATION ON OUT-OF-COURT DISPUTE RESOLUTION

6.1 The Seller warrants to the Customer that, upon receipt, meaning upon delivery to the Customer
in electronic form, the Voucher shall be free from legal and/or factual defects.

6.2 If a Voucher is defective, for example if a Voucher other than the Voucher ordered by the Customer is delivered or the Voucher
contains typographical errors, the Customer shall have the right to request delivery of a new, defect-free Voucher.

6.3 The Customer’s rights arising from defective performance under the Purchase Agreement, meaning defects in the Voucher, shall be governed by the applicable
provisions of the Civil Code, in particular Sections 1914 to 1925 and
Sections 2537 to 2540 of the Civil Code; where the Customer is a Consumer, such rights shall also be governed by Act No.
634/1992 Coll., on Consumer Protection, as amended. Rights arising from defective performance may be
exercised against the Seller, whose contact details are specified in the introductory section of these Terms and Conditions
or on the Website.

6.4 Defects in a Voucher must be reported to the Seller without undue delay using the contact details specified in the introductory section of these Terms and Conditions, but no later than seven days after receipt of the Voucher. If the Customer fails to notify the defect without undue delay after the time at which the Customer could have identified it through timely inspection and the exercise of due care, a court shall not grant the Customer the right arising from defective performance.

6.5 A claim, including remedy of the defect, must be handled without undue delay, but no later than thirty (30) days from the date on which the claim is asserted, unless the Seller and the Customer agree on a longer period. Failure to comply with this period shall be deemed a material breach of contract.

6.6 If the Seller fails to remedy a defect in a timely manner or refuses to remedy the defect, the Customer may withdraw from the Purchase Agreement. The Customer shall be entitled to reimbursement of reasonable costs associated with the claim only where the claim was justified.

6.7 Interruption of the operation of the Website for technical or other reasons shall not constitute grounds for
a claim.

6.8 The Voucher Holder shall exercise rights arising from liability for defects in services provided under the Service
Agreement, meaning the Provider’s Performance, against the Provider, and the assertion and
resolution of such rights shall be governed by the GTC or, as applicable, by the complaint-handling terms applicable to the defectively provided service.

6.9 The entity competent to conduct out-of-court dispute resolution (ADR) in respect of a Purchase Agreement between the Seller and
a Customer who is a Consumer is, pursuant to Section 20e(d) of Act No. 634/1992 Coll., on Consumer
Protection, as amended, the Czech Trade Inspection Authority (Česká obchodní inspekce), with its registered office at Štěpánská 567/15, 120 00
Prague 2, Company ID No.: 00020869, website: http://www.coi.cz/, or another entity authorised by
the Ministry of Industry and Trade.

7. RIGHTS AND OBLIGATIONS RELATING TO USE OF THE WEBSITE AND STORAGE OF COOKIES

7.1 The Seller informs Customers that, irrespective of whether they purchase through the Website or merely visit it, they are required to comply with the rules set out below, which define and specify the conditions governing the use of all functional components of the Website.

7.2 The Customer acknowledges that the software and other components constituting the online shop’s Website
are protected by copyright. The Customer undertakes not to engage in any
activity that could enable the Customer or any third party to interfere with or use without authorisation
the software or other components constituting the Website.

7.3 When using the Website, the Customer may not use mechanisms, software
or other procedures that could adversely affect the operation of the Website.
The Website may be used only to an extent that does not prejudice the rights of other customers of
the Seller and is consistent with its intended purpose.

7.4 The Seller is not bound in relation to the Customer by any codes of conduct within the meaning of
Section 1826(1)(e) of the Civil Code.

7.5 The Customer acknowledges that the Seller shall not be liable for errors caused by interference
by third parties with the Website or by use of the Website contrary to its intended purpose.

7.6 The Website stores files commonly referred to as cookies on the Customer’s device. These are used
to ensure functionality or improve use of the Website and are also used for advertising
and marketing purposes. By using the Website, the Customer consents to the storage and use of
cookies. The Customer may restrict or block the storage and use of cookies. Information concerning the types of cookies
used on the Website, their source, the purpose of processing the data obtained, their period of validity and
the method of blocking cookies is available here: https://amenity.cz/cookies/

8. PROTECTION OF PERSONAL DATA AND DISTRIBUTION OF COMMERCIAL COMMUNICATIONS

8.1 All personal data disclosed to the Seller shall be handled in accordance with
Act No. 101/2000 Coll., on the Protection of Personal Data (hereinafter referred to as the “Personal Data Protection
Act”). The Seller is registered with the Office for Personal Data Protection. The Seller declares that it
shall collect personal data only to the extent necessary to fulfil the specified purposes and
shall process such data solely in accordance with the purpose for which they were collected.

8.2 By submitting an Order, the Customer confirms that the Customer has familiarised themselves with the information provided
in these Terms and Conditions concerning the processing of personal data and commercial communications and grants
the Seller consent:

8.2.1 to the processing of personal data within the meaning of the Personal Data Protection Act by the Seller as
data controller and, where applicable, by other persons with whom the Seller, acting as controller, concludes the relevant
agreement under Section 6 of the Personal Data Protection Act, including disclosure and transfer of the provided
data to such processors and to persons under Section 14 of the Personal Data Protection Act cooperating with
the Seller under an agreement, namely:
a) for the purposes of negotiating, concluding and performing the Purchase Agreement and asserting any claims arising
therefrom, to the extent of the Customer’s first name and surname, e-mail address, business name, registered office address,
company identification number and tax identification number, and for the period strictly necessary to achieve
the specified purpose for which the personal data are processed, but no longer than until the complete settlement
of all rights and obligations arising from the Purchase Agreement;
b) for business and marketing purposes, in particular for offering goods and services, providing information concerning offers,
events and activities of the Seller, and sending commercial communications by electronic
means within the meaning of Act No. 480/2004 Coll., on Certain Information Society Services and on
Amendments to Certain Acts, as amended (hereinafter also referred to as the “Information Society Services
Act”), including commercial communications concerning the Seller’s goods, services, products and activities,
to the extent of the Customer’s first name and surname, e-mail address, business name,
registered office address, company identification number and tax identification number, for an indefinite period;

8.2.2 to the use of the electronic contact details stated by the Customer in the Order for the purpose of distributing
commercial communications within the meaning of the Information Society Services Act, meaning the sending of commercial communications
to the Customer by the Seller through electronic means, including
the Seller’s commercial communications.

8.3 In view of the nature of the existing and potential mutual relationships, the provision of the above-mentioned
data and/or consent to their processing is voluntary.

8.4. The Seller may process personal data and distribute commercial communications only with the consent of the person
to whom the data relate, unless otherwise provided by law. Under Section 5(2) of the Personal Data Protection Act,
consent is not required where data processing is necessary for the conclusion and performance of agreements or for the protection of the Seller’s rights and
legally protected interests; under Section 5(5), where the Seller has obtained personal
data from the Customer in connection with its activities, the Seller may use the Customer’s first name, surname and address
for marketing purposes, including offering goods or services; and under Section 7 of the Information Society Services Act,
consent is not required for sending commercial communications concerning the Seller’s own similar goods and
services where the Seller obtained the electronic mail contact details from its
customer in connection with the sale of goods or services in accordance with the Information Society Services
Act, provided that the customer has the opportunity to refuse such use in the manner prescribed by law,
unless the customer has already done so.

8.5 As the data controller, the Seller shall be entitled, under an agreement pursuant to Section 6 of the Personal Data
Protection Act, to appoint another person as processor of personal data, including the
transfer of personal data for the defined purpose and within the defined scope of processing. The Seller may also
disclose and transfer the provided data to persons under Section 14 of the Act cooperating with the Seller as
data controller under an agreement, solely to the extent and under the conditions specified by the controller or
the processor; such persons are subject to a statutory or contractual duty of confidentiality.

8.6 The provided personal data shall be processed, manually or by means of computer technology, by persons specifically authorised for that purpose. Such personal data shall be securely stored in electronic or paper form with secure access controls.

8.7 The Customer may at any time revoke in writing the consent granted to the processing of the provided personal data.
The Customer may at any time object to the processing of data for business and marketing purposes and to the sending of commercial
communications by electronic mail to the Customer’s e-mail address, either by contacting the addresses specified in these Terms and Conditions or, upon receipt of an individual e-mail message, by clicking the relevant field in the message enabling the Customer to refuse consent to the use of the e-mail address.

8.8 The Seller, and the processor acting on the Seller’s instructions, shall be required to dispose of personal data
as soon as the purpose for which they were processed ceases to exist, or upon a request by the Customer pursuant to Section 21 of
the Personal Data Protection Act;

8.9 The Customer shall have the rights provided for in Sections 11, 12 and 21 of the Personal Data Protection Act, including, in particular, the right of access to
the Customer’s personal data. Upon written request, the data controller shall provide the Customer free of charge
with information concerning the personal data processed in relation to the Customer;

8.10 If the Customer believes that the data controller or processor is processing the Customer’s personal data in a manner contrary to the protection of the Customer’s private and personal life or contrary to the Personal Data Protection Act, the Customer shall have the right to request an
explanation from the data controller or processor and to require the data controller or processor to remedy the situation;
where the Customer’s request is found to be justified, the data controller or processor shall be required to remedy the situation without delay;

8.11 The Customer shall have the right to submit a complaint or other petition to the Office for Personal Data Protection (www.uoou.cz).
If the data controller or processor fails to comply with the Customer’s request under
the preceding paragraph, the Customer may also contact the Office directly.

9.DELIVERY OF NOTICES

9.1. Unless agreed otherwise, all correspondence relating to the Purchase Agreement must be delivered to the other
contracting party in writing, by electronic mail, in person, or by registered post through a postal service provider, at the sender’s discretion. Notices to the Customer shall be delivered to the Customer’s e-mail address stated in the Order. Notices to the Seller shall be delivered to the registered office address or e-mail address specified in the introductory section of these Terms and Conditions.

10. FINAL PROVISIONS

10.1 These Terms and Conditions shall become valid and effective upon publication. A new version of
the Terms and Conditions may be published on the Website. Unless otherwise specified, upon publication of new
terms and conditions, the previous terms and conditions shall cease to be valid and
effective. A concluded Purchase Agreement shall be governed by the version of the Terms and Conditions that was valid and
effective at the time the Order was submitted.
10.2 Relationships relating to use of the Website and legal relationships established by or connected with the Purchase Agreement
or the redemption of a Voucher shall be governed by the laws of the Czech Republic, including where such relationships contain
an international or foreign element.
10.3 These Terms and Conditions shall take effect on 22 July 2026. The Seller reserves the right to amend these Terms and Conditions.
Amenity Resorts s.r.o., 22 July 2026